Top Shelf Stories
In a world that often shuns the uncomfortable, we embrace it with open arms—and open laughs. Our candid narratives around our stories assure you that awkwardness is a shared human experience. Tune in, enjoy the ride, and maybe learn a thing or two.
Top Shelf Stories
The Car Dealership Nightmare
Tony, Jay, and Chris dive into the nightmarish experience of buying a vehicle from a dealership, exposing the tactics, frustrations, and time-wasting procedures that make it one of modern life's most dreaded transactions.
• Dealerships routinely keep customers for 4-5 hours before completing a vehicle purchase
• Modern vehicles are built with planned obsolescence, using plastic parts instead of durable materials
• Interior protection packages can be worthwhile investments despite the high cost
• Salespeople frequently change pre-agreed terms when customers arrive at the dealership
• Interest rates are manipulated and negotiated to maximize dealer profits
• Dealerships use confusing paperwork and calculations to obscure the true cost
• Even when everything is finalized, unexpected issues like "battery charging" can delay delivery
• The quality of vehicles has declined while prices continue to increase dramatically
• The entire car buying process is universally hated by both consumers and many dealership employees
If you've enjoyed this episode, we'd love to hear your car dealership horror stories. Share them with us on social media or email them to the show!
Top Shelf Stories with Jay, chris and Tony.
Speaker 2:Thanks for joining us this week on another episode of Top Shelf Stories. I'm Tony, your host. I'm here with Jay and Chris. They're joining me today. Like always, tony, we're going to talk about possibly the most miserable experience you could have in your life Chiropractic work, massages. Buying a vehicle from a dealer.
Speaker 3:You can never go into a dealer without spending five hours before you actually leave the dealer with the vehicle.
Speaker 2:Does anybody in this world go to a dealership without getting totally fucked?
Speaker 1:I don't know. I feel like I got a pretty good deal on my machine.
Speaker 2:Did they just explain to you that you got a good deal, or do you truly feel that way?
Speaker 1:I felt like I got a good deal, but they also were like that's it, that's all we're going to do you. It was the end. There was a point where I was like come on more. And they're like nah.
Speaker 3:You're not gonna feel like you won here, but I did feel like I always get fucked with the factory installed, or factory uh, off the factory line, the um. What is it like for the fabric, the 10 years? The interior protection yeah, that shit, like I didn't ask for it. It's two thousand dollars. I didn't ask for it, but you can't get rid of it because it came from the factory.
Speaker 2:It doesn't come from the factory. That's a secondary. That's a secondary company. Um, I will not buy a vehicle without it my car came as this.
Speaker 1:It wasn't brand new, but it was from a dealership and it was the first time I had bought a car at a dealership. I'd never done it before and I don't I don't think I'm ever gonna do it, would you buy? It was from a dealership and it was the first time I had bought a car at a dealership. I had never done it before.
Speaker 2:I don't think I'm ever going to do it again.
Speaker 3:Would you buy it online From somebody?
Speaker 2:else it was a lot easier when you could just go on Craigslist and be like, oh, this dude's selling an F-150 for $3,200, and then you just send him a message that says I'll give you $1,200 cash.
Speaker 1:Yeah, now you got a pot filler, so you feel like you got to go to the dealership and get a brand new truck.
Speaker 2:Well, you can't buy new trucks, why do you need a new truck?
Speaker 1:Untested untoward, but go on with your story.
Speaker 3:Was the truck for work or is it for home use? It's work. It's the truck that's outside. You bought a new truck. Yeah, you did. Bought a new truck. Yeah, you did. Yeah, for, uh, I thought you had a fucking nice new nissan, or what was it?
Speaker 2:a ram? Oh, that's not nissan, no, but uh, no, no, no, I bought the same truck I had you bought two rams. Yeah, you got two ramps no, I gave them one which they totally fucked me over on, and then I bought this new one that they also totally fucked me over on, and there's no way around it, like if you're going to buy something new, like there's no negotiating anymore, there's no fucking standing your ground.
Speaker 3:I was always told to buy a car vehicle one or two years older just because, once you drive away from the lot, it loses a thousand dollars, two thousand dollars well, it loses substantially more than that, yeah, but so so here's here's my thing.
Speaker 2:right is that I drive. I drive probably a little bit more than double the average person, probably more than that, and so my truck was three years old and I traded it in with $101,000. And the thing is is things aren't really like made to last anymore.
Speaker 2:Everything's fucking plastic and paper mache on these things for real like nothing's solid, nothing's like hard steel, nothing you know like all the pot filler folks, want new ones exactly but you know, like back in the day you bought, you know you bought a 1993 f-150 oh man, with the five speed stick in it, one of the best trucks ever so so back, I used to work at an oil change center and this was, uh god, 19, 1996, so 1996.
Speaker 2:People were bringing in their trucks and we had to, we had to grease all the fittings underneath them and and there was, uh, in a like primitive computer system, there was a thing you would type in a number, or you would type in what car it was, or the license plate if they had been there before, and it would tell you all the circ, fittings and everything under there there's 16 fittings.
Speaker 2:There's 32 fittings you know some of them had. You know 20 plus some of them had 15 um and we noticed that when people were bringing in 1996 cars they had like two and then the transmission. We couldn't check the transmission fluid or the differential fluid anymore. That was all sealed. Everything, like everything on them, is sealed and disposable. So now the thoughts of you know that 1979 f100 you had lasting for 300 000 miles, getting a little bit of rust on it but still being a great truck Like those days, are fucking over. Everything's made the last like 80,000 miles and then you got to start replacing shit and at 90,000 miles I started having pretty big issues with with my truck and it was still covered under the extended warranty that everybody says you shouldn't buy, that I will never own a car without one um and and I got everything fixed. But you know the writing's on the wall. It had a hundred thousand miles on it. All my ball joints were starting to clunk like the steering's getting loose, the fucking everything's everything's needing to be fixed on it.
Speaker 2:And I've had lots. I've had every major truck makers vehicles over the last 10 years and they're they're all the fucking same. Yeah, you can push them out to 200 000 miles, but there's going to be a lot of shit in the middle of there that you got to do so at this point. I mean, it's for my business. It represents me and my company when I go to people's houses. What about? I'm sorry. I'm not trying to be broken down. I'm not trying to have my heat not blowing hot air. I'm not trying to fucking sure what about leasing piece of shit what about?
Speaker 2:I put too many miles on it oh yeah, you're right, because yeah they cap it off, sure, and then, and then they want you to return it in kind of the good shape yeah, yeah and you got, you got fucking dense and my, my shit does not get returned in good shape.
Speaker 2:So the interior protection which I used all throughout the three years I had it, uh, they fucking fixed everything on it and it actually looked like a really nice truck. But I, I've had seats repaired, I've had a seat replaced, I've had fucking uh stuff shampooed back to normal, I've had, uh, worn armrests changed out like they actually take care of.
Speaker 3:How much does that cost, like a warranty, like that.
Speaker 2:So um, on my last, on my last truck, I paid a thousand for it huh thousand for the whole thing, for the whole, the whole interior protection.
Speaker 2:Wow, that's not. And uh, they cut me a check for 850 for the door dings to be repaired and they replaced the seat and, uh, got stains out of another seat carpet and fix some scratches. Like they, they fucking lose money on me as a customer. Sure, sure, on this one I paid $800 for it, but they tried sneaking in a fast one on me. We agreed over the internet, through emails, that it was going to be $800, and it was going to be the same coverage that I had on my truck. And I was very specific in what I wanted, because the place I went and bought it from was an hour away. Like I don't want to make multiple trips, I don't want to start this whole fucking negotiation process. Like I want I want everything to be very clear and settled by the time I get in there, because I already know that if everything's hashed out to the point where I got to walk in and sign paperwork it's still going to take four hours.
Speaker 3:So you couldn't find anything closer.
Speaker 1:No, because you have to go to Lens for a truck.
Speaker 2:No, well, nobody. Only one place had the same blue one I had, and I really just wanted everything the fucking same you're talking about your personal.
Speaker 3:But again, business fee it's not your business. I thought you're talking about your actual business, big ram. No, that's a ram too, right? Yeah, oh, I thought that's okay, that's what you know, my blue truck okay, you got a new blue truck. Yeah, why you gotta get blue? What's with you in blue? I liked it. You trying to copy me with my tattoos, like my blue arm you're multi-colored fucking. Pastel colored arm motherfucker it's mostly blue, yeah, okay but uh, they try.
Speaker 2:You know 800 bucks. He's putting a fucking paperwork in front of me and I notice it said interior protection. I go what does this cover? Because you showed me a list a minute ago that said it covers dense things, repairs, blah, blah, blah. And he's like oh no, no, no, no, this one doesn't cover that. This one's just the inside. You got to buy the other one also. For that I said no.
Speaker 2:I said in my emails I was very, very clear about what I wanted and you quoted it out. Based on that, I said I didn't just tell you a like a name, brand or something. I I listed all the things I needed to cover and this is what you told me it was. So he knocked off like 1400 bucks on that.
Speaker 2:But here, here's the kicker. This is what they fucking do to me, right, because I'm kind of an asshole ahead of time, so I don't gotta be when I'm there. I explained to him I don't need this truck. Okay, this, I'm here because I like this color truck and it's the same one I have now, but I'm not opposed to going somewhere else and getting a white one. They're all the same price. There, no price differences. It's not like. This same truck is eight thousand dollars cheaper. Over here everybody is on like a no, no negotiation policy. It's this is the price and that's it really. Yep, when it comes to new, used, you can probably still like get a couple grand off if you needed to, or you know they can overprice something, but this is, it's like fucking.
Speaker 3:all the prices are set by fucking dodge, yeah, I gotcha and, and this is what it is, if you want this truck now so tony's gotta get a new truck every year, just like I get a new phone yep, basically, yeah, basically, I'm set up with ram the same way you're set up with Apple.
Speaker 2:But so I hash all this shit out and I'm very, very clear. I ask them what's the current interest rate? And they said, well, it's a financing special, right now 4.9%. Said, well, considering interest is like 7% right now. It's not too bad.
Speaker 2:But I go, I go through all the shit with them and I'm like I'm like this is a done deal with these extra items, assuming I still qualify for this 4.9. You go all right, so I go in and then they fucking lay the sheets in front of me this is what it is if you take the incentives. This is what it is if you take the 4.9. And I said, no, I'm like we clearly agreed on both, like this truck with the incentives, and 4.9 is oh no, we can't do no like oh no, dodge dodge will shut down our dealership if we offer you both of these items, sure? So I go through and I go all right. Well, now I'm just gonna apply for financing with you and you're gonna tell me what it is. And I said, if it's, if it's not fucking where I need it to be, I'm going to leave because I'm not paying like crazy interest on something because I don't even really need it. I can wait for the inauguration and wait for these fucking interest rates to start dropping like crazy and I can deal with it then because I still have time on my extended warranty. I don't fucking need this.
Speaker 2:So the guy goes all right, we'll fill it out and then I write down. I put my business name as the purchaser and he's like oh, this is going to be under a business loan, so sure is, I have five cars that are under the business's name. Like this has never been an issue. He's like oh well, just so you know, interest rates for a business are very different than interest rates for an individual. And I said, okay, well, let's see what you come back with and change it to the individual motherfucker. So now I'm an hour in and now I've just renegotiated everything that I've already fucking dealt with over the fucking computer and I'm getting. I'm getting a little irritated. And the salesman, he's got free mountain dew he's still.
Speaker 2:They just had water and fucking pretzels. So, and now the salesman's trying to fucking pull this shit on me. He's like well, you know, you haven't driven it yet. Let me get you in this truck so you can fall in love. And I go, I go, tim, with all due respect, it's always gonna look at what the fuck I showed up in. It's the same fuck I'm like it's the same goddamn truck.
Speaker 2:I said I don't need to drive this truck. I said the first time I drive it is when I own it. I'm like I do not fucking need to take a test drive the same truck. I came here. What's the year?
Speaker 2:difference again three well, no, that's not true, five model years, but three calendar years, because I bought. I bought my truck at the end of 21 and it was a brand new 2020. And now I'm buying one at the end of 24 that's a 2025. So he's pulling all this fucking salesman bullshit on me and I'm like look, all all this shit was worked out before I came in. Yeah, like now, you're not prepared for me. This is the fucking problem, right? So I fell out the financing paperwork. He's like oh, I gotta hand this off to matt over in financing. So the next person you'll hear from is him like, all right. He's like yeah, I have a seat here. Feel free to go get yourself a bag of pretzels or a water, like beautiful. So now I'm sitting on facebook scrolling around and fucking. Two and a half hours goes by, jesus christ. And and the fucking financing guy is like oh, mr cavanaugh, I got great news for you and I'm like
Speaker 2:oh, great news. Huh, he goes. Yeah, we got you almost done, I'll be back in an hour. He goes, I got you approved. And I'm like, okay, great, what's my interest rate? He goes it's a little higher, but you can refinance it later. Yeah, and I go. What is the interest rate? I'm like, I'm like I've fucking been here for over three hours, like, let's get to it. I want to get home. And he goes okay, we'll have a seat, let me. Let me run this through. He goes we only ran you with two people. He goes these these two people do most of our business name first, loans and one some company I never fucking heard on one's landmark credit union. He goes. Landmark approved you but then when I, when I submitted the final, he goes. They denied you. He goes uh, you're delinquent on one of your business forms and and they won't approve you until that's handled. It's, it shows up as your delinquent.
Speaker 2:So that's the good news. So okay, he goes. But the other company approved you, no problem. And I said, all right, so now for the fourth time, what's my interest rate? And he goes, like I said it's a little high. He goes, it's really only going to cost you about another 50 bucks a month 13. And I'm like, excuse me, and he goes, it's 9.5 gross.
Speaker 2:And I said when I was 18 years old andi bought my first like car off a dealership and I had bad credit because of my capital, one credit card that I had maxed out and hadn't paid for a year, I said I I didn't pay 9.5 percent. I said so please explain to me. He goes. Well, landmark approved you for 6.75, but we can't get it to go through. Until you get caught up on this, on this document, he goes. So you can take the 9.5 and we can close you out tonight. I go well, that ain't happening. And I said I'm gonna leave um or hold on. I said I said my, my uh loan is with uh such and such company right now. I said I'm just gonna call them and apply over the phone for a loan. And I said I'll, I'll deal with my own financing. He goes all right, so I go on the phone with them.
Speaker 2:I'm on the phone with them for over an hour applying for this like they make it sound like it's going to be so fucking easy, like it's going to take five minutes. That guy read me disclaimers that I had to approve over the phone yeah for almost 40 minutes jesus well, you know all that fine print that you just sign your name at the bottom.
Speaker 2:You had to read it he has to read it to you. Wow, and it is heavy, thick indian accent. It made no sense. But uh, he goes through and and I go, well, what's your guys's normal interest rate right now? And he's like 6.75. And I'm like, okay, so it's the same as landmark. And uh, he goes, we're gonna, we're gonna email you in 24 to 48 hours. And and, uh, let you know if you're approved or not. I'm like, all right, cool.
Speaker 2:So I go to Matt, the finance manager, and I go, I go, yeah, the other place said that, uh, I'm going to be approved, I'll get the paperwork tomorrow. And he goes well, what are they approving you at? And I said 6.1. So I turned like almost a whole percent off. And he goes, I can beat that with Landmark. Okay, he goes, we can do 6.99 with landmark. And I go, matt, you told me it was 675 a minute ago, right? And he goes, I can get it to 6.99. And I'm like, all right, well, we'll talk tomorrow.
Speaker 2:He calls me up. He's like I reran everything. I just he goes, I just reran it. I didn't know what to. You know, I wanted to make sure and I had filed this I had paid the state on this little form I I was delinquent on and he goes and it went through. You're approved at 6.99. Why don't you come in and get your car? And I'm like, all right, I'll head over there. So I drive all the way the fuck back down there. While I'm down there, I'm on on the phone, I'm handling business. This is my business vehicle. Right, it's for handling business, so I'm handling business.
Speaker 2:It's at your fucking desk.
Speaker 1:You're ready to work.
Speaker 2:I'm getting missed calls like one after another from numbers I don't know. I get like three missed calls from fucking all three different weird numbers. I get off the phone, I pull into the dealership, I get out, my salesman tim comes out and meets me. He goes. I've been trying to get a hold of you this whole last hour. You've been driving here, he goes.
Speaker 1:I sold your car he goes.
Speaker 2:The battery on your car was a lower than we're allowed to let it leave the lot at he goes. So you're going to have to wait for about an hour and a half while we charge this battery up. And I go put a new fucking battery in it, Tim. And he's like we can't put a new battery in it, we have to charge it. And I'm like Tim, I got a fucking hour. If I'm not out of here in an hour, I'm like you, fucking shred this paperwork. I'm never coming back here well, it doesn't want you.
Speaker 3:Once you, once you, once you start a car off like jumping, it charges as you drive, the alternator charges the battery. So basically, the dealership on their checklist.
Speaker 2:I get you they cannot. So he starts. He starts, I start running all the paperwork with matt. We're signing away on this ipad, just signing all this shit, right, and I'm going through and I I catch them in some more bullshit. It was the interior thing and and I go, I do not fucking accept this.
Speaker 3:That's annoying man. This is so. This is so annoying, this I'm like I do not fucking accept this.
Speaker 2:I we had an agreement on what this was supposed to be and it's not that and I'm like I'm not fucking settling for not having it.
Speaker 3:I've never been in a.
Speaker 2:Ram truck. He goes. Alright, he goes. Well, okay, it's no big deal. All I gotta do, he goes. I gotta go back in the computer and I got to void out everything you signed and just redo everything. And he's like trying to guilt trip me into saying no, no, no, it's fine, and I'm like that's fine. He still has 45 minutes of charging my battery. Back there, I got time, yeah, so I make him redo all the fucking paperwork and then he gets it all done. I sign it all up. They hand me the fucking keys, they hand me some tote bags to go get the shit out of my car and all that and he goes, he goes. I got bad news for you, tony he goes. This thing still needs at least another 45 minutes. So now everything's fucking done and and I go.
Speaker 2:You didn't think about charging his battery while you knew I was fucking coming here today. You didn't think of charging it yesterday. You didn't think about charging it the day I came in and you were trying to get me to take test drives in it. Like you didn't think of any of that shit. He's like no, I'm sorry, man, he goes here. Have some more pretzels on me?
Speaker 3:well, wait how fast does the car battery charge when you drive it? I mean, I think it charged faster than actually like plugging it in. I think it does so just drive around the fucking block like six times and then read it, register it again, read it again. I, I swear that's crazy buying.
Speaker 2:Buying a car first off is is equal in price to the first house.
Speaker 1:I ever bought. I can only imagine what that truck cost. I don't even want to know.
Speaker 2:And the most frustrating time of my life.
Speaker 1:You probably got more in incentives off on the truck than I'm willing to spend on any vehicle.
Speaker 3:Probably.
Speaker 1:Probably any vehicle, probably, probably, yeah, that's. I see these commercials on tv and they're like come in now and get 28 000 worth of dealer incentives. I'm like, wait, the truck's 28 grand. No, you're getting 28 grand off the truck.
Speaker 2:You know the wild, the wildest thing. So it's. This is a ram dodge jeep dealer. Um, they had a couple. They had three cars in their showroom floor. They had, uh, one of them, jeep grand wagoneers oh, those are cool. They had a durango hellcat oh neat. And then they had a wrangler that had the srt motor in it, so like the 390 race car or whatever so it was like the most souped up jeep that that they have available 140 000.
Speaker 2:The jeep was 107 jesus, and I'm like for a fucking jeep. Like jeeps are wild pieces of shit that.
Speaker 3:That's why you get people drop off little birds, ducks.
Speaker 2:Ducks. So when you flip them in a puddle you can tip them right side up.
Speaker 1:So I got this 2013 Volkswagen Passat or whatever it is. It's a decent car. It's got like 120K or something on it. I figure I could still get four or five grand for it. Yeah, easy. And I want to buy myself like a 1980s cutlass, supreme and drive. And I got approval. I got approval from my wife to downgrade my car to a granny's garage car. I gotta find a garage car and it doesn't have to be a cutlass, it could be any g body. It doesn't even have to be a Cutlass, it could be anything Any G-Body. It doesn't even have to be Bonnie Carlyle like a Grand National. I want a car from the 80s or earlier, maybe early 90s, that has less than 80,000 miles on it.
Speaker 3:You'll find it, because it's just been sitting.
Speaker 1:I mean it could be a fucking whatever Boggleville, oh dude, anything, Anything.
Speaker 3:I like anything, chris, when you said I told the wife.
Speaker 1:I said I'll drive it all summer long and then I'll just get into another Like.
Speaker 3:I like when you said I got approval from and I was thinking like what bank? No?
Speaker 1:my wife.
Speaker 3:Because, yeah. I know how it feels.
Speaker 1:This these cars nowadays are fucking. Like you were saying in the beginning of this story, they're fucking trash. These cars are trash you can't fix anything on it, you can't hanker and tanker anything on it you can't. Oh, I'll just pull out this air hose because my fucking oxygen levels are higher whatever it's bullshit but my heater core went out.
Speaker 2:whatever it's bullshit, but my heater core went out actually like a year ago today, and it got fixed in spring. So I went all fucking winter smelling antifreeze in my car and it got fixed through the extended warranty when I finally took it in. But the part was backordered so I couldn't get it done when I needed it, needed it, but that repair was $7,000. Yeah, fuck that I thought, antifreeze smells sweet.
Speaker 1:I got an oil change on my car and it takes European oil and a special filter. So I had to go to a Valvoline. How much? It was like $130 fucking dollars and it wasn't even what I've been normally getting lately with this car. I gotta go back to the dealership because they give you the fucking 10 000 mile oil. This was just like five thousand dollar mile five thousand.
Speaker 2:Yeah, my wife drives a volkswagen. They make some good shit and it's great. It's like.
Speaker 1:It's like 80 bucks for an oil change at the dealer when I bought the car, the guy I had a bad battery in it and I was like dude, the fucking battery's dead. I just want you to know. All right, I called them after because the car wouldn't start. Like the second day after I got it I was like dude, this car won't start, do?
Speaker 3:you know, like why?
Speaker 1:maybe, like I'm not gonna hold you accountable for it, I bought it. It was just from. A guy gave him cash, you know, like I don't expect anything, but I'm like I know who he was. Yeah. So I was like yo, do you know why this car would have done this? And he's like, oh, it's got to be the battery. I'm like, well, okay, if that's all you think it is, I'll just go out and get a new battery. And I was thinking like 80 bucks, right, or whatever. He's like no, no, I feel terrible. No, I should I. If I knew it was bad, I would have replaced it because he used to run a car dealers, whatever. He's like no, no, I feel terrible. No, I should I. If I knew it was bad, I would have replaced it because he used to run a car dealership. He's like I, or service center slash dealership thing. He's like I would have replaced it. I didn't know it was bad.
Speaker 1:The dates on it looked right to me, but maybe they were wrong. Where is the car? I'll bring a new battery and I'll leave you with the receipt. And I was like dude, you don't have to do that. And he's like I insist, so I let him do it. Obviously he brought. He came to my work, he picked up the car, took it to the dealership, got a battery installed and I got it back and he's like, thanks. Or he said I said thanks and whatever fucking battery dude for a car. Yeah, he's like oh, it's especially this battery because of that with the other thing. But then I look and they all are like 150, 180 bucks now for a battery yeah, sure is damn, dude the.
Speaker 2:The price of stuff is outrageous, and and the quality of goods you're getting has diminished to the point of.
Speaker 1:So everything is unrepairable so if this car ran, if this truck would run for another hundred, two hundred thousand miles, but it would start to look beat up and stuff and your interior warranty thing would have expired, would you have kept it? No, so you're the pot filler generation. As I go back to that reference, today.
Speaker 2:No, I too many times.
Speaker 1:The popular generation doesn't want things to last forever. No, you want to replace it, you want the new one. So they're like fuck it. The only way we can make this shit happen is if we fucking skimp out on this, skimp out of that, make that out of paper mache.
Speaker 2:So if they sold you a 200,000-mile bumper warranty and let's just say it was $10,000, okay, or $6,000, or whatever I mean for the 100% Like 10% more of the car If it would cost 10% more to get a $200,000 mile warranty. I would have 100% kept the other car indefinitely.
Speaker 1:So you just like the idea of your shit. If it breaks, you ain't got to pay any extra. You know what your payment is. You know where it's at.
Speaker 3:Yeah, but that's still a pain in the ass because you got to take it somewhere. You got to get a fucking car to drive around while you fix your car.
Speaker 1:You don't have to tell me, but how much money did you lose in three years on your other truck? That wasn't even new. You bought it late model or used yeah, from purchase price Percentage.
Speaker 2:maybe it'd be better than dollar From purchase price to what I traded it in, I lost probably a little over 40% on it. Damn dude.
Speaker 1:See, I'll go buy.
Speaker 2:They're going to fix your truck, but I put seven years worth of miles on it.
Speaker 1:That's not bad, no it is bad.
Speaker 3:I put seven years of miles on it in three years. Because of the high cost of used cars nowadays.
Speaker 2:Because the dollar value was probably gross a yearly salary and they're gonna sell it for what I see them selling for at Ram.
Speaker 1:Lots. You still had the front end damage too, right? No?
Speaker 2:I had no damage it's a different car no, it all got fixed.
Speaker 3:Oh, that was the same vehicle you crashed. Well, it's your fault. Then you fuck someone up. Yeah, but it got fixed? Well, it doesn't. It's back to factory. What when it gets in an accident?
Speaker 1:so they're gonna sell it for 20 of that no, uh, they're.
Speaker 2:They're selling for about five to seven thousand dollars, but the thing is is I can't find one. That's my year, that has my miles on it, everything, everything that's being sold has 80,000 is the next highest one I can find.
Speaker 1:Everyone likes to trade in under a hundred hundreds of psychological number yeah. It's retarded. I mean it's just psychological number.
Speaker 2:Yeah, like something is a dollar 99 when it's yeah, a dollar, yeah, yep, and, ironically, when I was gonna trade it in, uh, in may, and I was gonna trade it in right before I got all the shit fixed you would have got way more for it then I would have got less oh really yeah, my the instant cash offer was about five thousand dollars less and I'm totally honest on the things like I I go through that.
Speaker 2:They're like is there any damage on the car? Yes, where's the damage? Driver door there's a ding, there's a small uh puncture, and in the back seat there's you know just some shit that I didn't get take taken care of there's jays in the front of my front.
Speaker 1:So do you see yourself in five years doing this again though? Yeah, yeah, I see like, oh, fuck that you should start the process now. You should just talk to your guy who knows you now and tell him look, here's the scoop.
Speaker 2:I'm gonna be back here and all I want to do is sign my name yeah I don't know I I feel like every time you go in, you gotta, you gotta deal with this shit. And the thing is is, while they sat me there for like two and a half hours so this dealership is a smaller dealership but there were like seven sales people there, yeah, and that day I sat there for fucking four hours plus nobody else came in except one other couple, and they came in to get their free car wash pretzels.
Speaker 2:No, no it was their. It was their first meeting with my salesperson this tim and uh uh, they just sent an inquiry that they wanted to look at a car yeah, but you are, you don't.
Speaker 3:You don't understand those guys. I know well nowadays what they're doing is they're online trying to sell like they're in their office yeah, working trying. They're making deals online. People don't have like you just said. You did everything on your fucking computer right, that's.
Speaker 2:That's why I tried to get it all hashed out exactly like you're not seeing people because they're buying shit online, but you know you know, the thing is is this is this is what I was kind of thinking about when I was there, because this older couple came in, uh, because they inquired about a car on on some website that wasn't even theirs, like they advertised on that website, and they got routed a fucking lead and he followed up with them and the people came in and they're like oh yeah, you know, we want to look at this dodge stratus or whatever fuck they came in to look for. But these people were like in their late 70s, right, and, uh, while I was sitting there waiting for the financing thing to to fucking go through on me, which I know, in a way they probably did that to me because I was so particular about everything.
Speaker 1:No, they do that to everybody.
Speaker 2:No, those other people, from the time they walked into the door until the time they left with their car, they, they. It was like an hour and a half they were in and out and I'm like the shit that they tried pulling over on me and the shit that they probably did pull over on me that I didn't even catch, I'm like how how much shit did these people eat? They ate shit dude like they're probably like oh yeah, nine and a half percent.
Speaker 2:Fuck, yeah, sign me up right here. Oh, what are you gonna do? Yeah, no, I don't want any of that here, just just fucking give me the car for whatever this is saying that they, uh, they jack up the apr, but they also get like a little cut oh fuck, yeah, they do.
Speaker 2:They make all their money on financing and all you hear from the real bucks all you hear from from everybody at the fucking car dealership, over and, over and over and over, we're selling these vehicles at a loss. Yeah, yeah, and it's like, oh, really, yeah, because this building is fucking beautiful pot of wannabe probably loses money on everybody who walks through the door too. Right, my local indian gambling establishment probably loses money every time somebody walks through that door, like they're all so full of fucking shit and they're, they're just, they're, they're the anticipant. Go ahead, do it again, go ahead. They're the reason. Yeah, I, I hate sales people, just car, just car sales in general. Any other salesman I can deal with, no, they're all the same.
Speaker 3:Tony, don't you understand? You are a salesman every time you walk into someone's house and give them an estimate.
Speaker 2:I'm not a salesman Like if the guy from the Dodge assembly line came to the dealership to show you what car you should buy.
Speaker 2:That's what I am. I'm not the fucking salesperson who six months ago, used to sell humidors and now I'm like, oh, let me try cars, you know. And and this is the other thing, dude, I, I fucked around. While I was negotiating with this dude, I reached out to a dealership that's very close to here. Yeah, just like if this one didn't fall through, if this one fell through, I wanted to be set up somewhere else, and and I was going back and forth with them a little bit and I was asking them very simple questions how much is your extended warranty? Uh, you need to come in we need to talk about they don't want to give it. And I'm like, what the fuck are we talking about? Because I have a button on this computer that says that I can buy this car without even coming there. So eventually, somewhere in the paperwork, it's gonna tell me how much this is. Why don't we just cut that shit out? I think right now I think that's just.
Speaker 3:Uh, that's just a gateway, though, but you can't hit the button. It doesn't mean you're finalizing it.
Speaker 2:Yeah, you can buy a car off. It's finalized and they'll drop it off at your house. Yeah right all right, all right and, uh, and, and their answer to every fucking question is can you come in and have a conversation about this? No, motherfucker, this is why I'm emailing you. You want to?
Speaker 3:try to tell you if I wanted.
Speaker 2:If I wanted to come in and talk to you about this, that's where I would have started, like I'm not fucking leaving my house, driving a half hour, coming to have a talk with you and go. Okay, now, how much is the warranty? Oh, 3995. Well, why the fuck didn't you tell me right? Because now I already don't trust you, because now you're fucking doing suspicious shit to me.
Speaker 1:They want to be able to see your reactions and be like oh no, actually it's normally that. But I'll tell you what I like you. But according to them, I could tell you, with the Bucs jersey shirt you're wearing, I like the Bucs too. So we're friends. I'm going to give. Like the bucks too.
Speaker 3:So we're friends, I'm gonna give it to you. What do you think about your honest this year? How's he doing? Is he fucking the highest, the highest points per game guy right now?
Speaker 2:the thing is is no matter what you're trying to buy from them, they're already losing money everything's signed a lot like oh, we're gonna sell you this warranty at 3995, but we don't have any room in it because we actually pay 4500 for it. We're actually hooking you up. Well, if you're losing fucking money, why can't you tell me the price and why are you doing it? No, it's so much bullshit I I wish it would all just go away.
Speaker 3:Tony, it's like taxes. Just give me the, just give me the number on taxes I owe. Don't fucking give me all these loopholes to jump through to find out what I have to pay, just like a car buying a car. Tell me what I have to pay.
Speaker 2:And then, and then dude, this is, I can't even imagine being fucking old trying to go in there with the shit they pull they fucking bring out a sheet that says that says you know, msrp, and we're just going to use the number $100,000. And then they fucking add a bunch of shit and then they start deducting some shit and then adding more shit, and then pre-tax, post-tax, there's fucking the same numbers in different lines for different times and they're like no, this is where it's added, and then we deducted here, but then it has to get re-added here and that's how you get to that. Dude. It's like the fucking worst shell game you've ever fucking seen with these numbers.
Speaker 2:Oh yeah, and and I think a lot of people can relate to this and anytime you fucking question them about it, they start hitting this big fucking accountant's calculator like and they got to talk to their manager. It's printing as they're doing it, see, the number comes out to 6433, just like I told you.
Speaker 1:Well, that's what this plus this, and I got to take that off. Yeah, I get you.
Speaker 2:Dude, it's fucking wild that this still exists in our society of being able to order everything and having it delivered to your house the next day on amazon I guarantee, tony, you're not the only person that just went through the same fucking thing you're talking about today. It's it's so so much more brutal than just buying a fucking car from somebody like just a random, it's. Yeah, it's so much better. Well, let's start. But you cannot buy a fucking new car from a random dude on chris list?
Speaker 1:not really.
Speaker 2:We have to listen to you more often I don't know, I drive a shitty car if you want to buy a new car, you have to go through this, and it's fucking stupid. It really is dude. It's like the the time of my life that I looked the least forward to, and one of my best friends is, is, or was, in that position in a car dealership selling carselling cars.
Speaker 2:Selling cars and he was also Taking names. He was also the finance manager and also the fucking general manager for the store at different times and sometimes the same time. And, dude, when you talk to him, he's like yeah, dude, everybody hates it. The people on my end hate it, the people on your end hate it, the people on your end hate it, everybody hates it. Yeah, man, that's it fucking fired up right now.
Speaker 3:He got guy that's why I turn the music. I'm going to return this truck.
Speaker 1:Buy a truck today tell the story about it tomorrow on top shelf stories and tim, if you listened, fuck you. Yeah, fuck you Tim.
Speaker 3:You were an all right guy, but I mean Jesus Christ. That's it, tony? Is that it? He pushed the microphone towards me. Good night, guys.