Top Shelf Stories
In a world that often shuns the uncomfortable, we embrace it with open arms—and open laughs. Our candid narratives around our stories assure you that awkwardness is a shared human experience. Tune in, enjoy the ride, and maybe learn a thing or two.
Top Shelf Stories
The Auto Shop Showdown
Chris shares his frustrating experience with a car dealership over a warranty recall repair that turned into a multi-week ordeal of poor service and damaged car parts.
• Chris receives repeated recall notices about a buzzing sound in his minivan's sliding door
• Dealership makes him wait three weeks for an appointment, then doesn't have the needed part
• When returning for the rescheduled repair, they damage his door panel and won't fix it immediately
• The service manager tries to blame Chris for the damage and makes veiled threats about "being angry" when they have his car
• A floor mat goes missing during service with no explanation
• Tony shares a similar nightmare with his truck's oil change causing persistent "oil overfull" warnings
• Discussion about the consistently poor quality of dealership service departments
• Both agree these experiences ensure they'll never purchase vehicles from these dealerships again
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Top Shelf Stories with J, Chris and Tony and what's going on everybody? What's up? Chris, we got Jay on the buttons today. He's having a hard time.
Speaker 2:That's Jay.
Speaker 1:Yeah, that's me. I am Chris. We got Tony over here. I apologize.
Speaker 2:All right guys.
Speaker 1:I got this story that I want to tell you, guys, and at the end of it, I want you to let me know if I'm being like right, guys. I got this story that I want to tell you, guys, and at the end of it, I want you to let me know if I'm being like a male, karen, okay, or if my anger is valid, okay. So I got this minivan right.
Speaker 2:Is this the town and country you were telling us about? The Grand no, I'm sorry. Grand Caravan, Caravan RT.
Speaker 1:Yeah, special edition midnight grand. No, I'm sorry, grand caravan caravan rt. Yeah, special edition, midnight edition. Right, love this minivan, but it's. They got this letter in the mail and it kept coming over and over and over, and in this letter it says there's a recall on one of my doors. The sliding doors make this noise, it's like a buzzing sound, and it might lead to the doors never opening and you'll have to like manually do it all the time which that was always me right but I wouldn't like that.
Speaker 2:I would, I would in this day and age, manually open a door. It's unfathomable.
Speaker 1:So I get this letter but I don't want to do this because, like, going to the dealership is terrible.
Speaker 2:I know that's what's on my agenda for tomorrow. I'm dreading it, yeah.
Speaker 1:It's no fun.
Speaker 2:Especially because I start at the dealer with being a complete fucking Karen.
Speaker 1:Yeah, I mean I think they're used to that. Yeah, but so eventually I, because like you go to the dealership, you got to like sit in that lobby watch daily morning show, or they don't give you a cab or no, they don't give you a rental car for most service. They got this little shuttle thing, so I I take the shuttle right.
Speaker 1:Maybe if you got a brand new car and it's there, blah, blah, blah. Yeah Right, rich bastard. I'm like all right, so I'll take this courtesy shuttle. They take me back to work. So I decide I'm going to make this appointment. I make the appointment and they tell me it's going to be like three weeks before we can get you in. I'm like all right, whatever. So then I switch cars with the wife the day that comes and I got this van, I drive it there, I drop it off, I get them to do the oil change, tire rotation anyways, and everything, because I'm there. So do it all. And they're in there to fix this door that's buzzing. Didn't make you pay for all the rest of this stuff. Yeah, you still gotta pay for the oil change and the tire rotation. So I'm already in the thing.
Speaker 2:100, some odd bucks or whatever you, you don't just drop it off and say I know, we got this recall for this little plastic.
Speaker 1:I need all this other work.
Speaker 2:For my time. I'm going to need the tires rotated.
Speaker 1:I don't know. I'm assuming they would help you out a little bit. I mean, how much does it cost to do an oil change? Like 100-some odd bucks do an oil change. I'd like a hundred, some odd for them, though, like like I don't know, for their cost anyway. Oh, they're losing money, they'll tell you right. That's why we need you to get this 73 air filter.
Speaker 2:Yeah, you can get on amazon for four dollars so I'm, oh, I'm just about, yeah, yeah, about the air filter. So I took my truck in for its first oil change last week and there's a whole story wrapped around it that I'll maybe interject a little bit later. Yeah, but uh, I, I tell the guy when I pull in I go brand new truck, don't bother taking the air filter out, don't bother checking the wipers, don't fuck with the air filter out, don't bother checking the wipers, don't fuck with the tires. It's brand fucking new. Like just change the oil, put a little washer fluid in. Let me get on my way. And uh, I see the fucking dude that I told that to underneath it with his fucking drill disassembling all my motor to get to my air filter and he comes over and he goes.
Speaker 2:Uh yeah, just like you said, it looks pretty good, so I'm just gonna go ahead and put it back then.
Speaker 1:Uh yeah, I don't fucking understand people yeah, so that that kind of gets to it too. So I'm here, I got this thing, I made this appointment. They tell me it's going to be weeks. I get in there and uh, they're like what's the deal? And I said, oh, I'm here for this door, and I press the button and it goes. As it opens, I got this sheet of paper. It's got my like three or four years of my car with these VIN numbers in this range that this thing is this letter from Chrysler Dodge. Like, yeah, he goes, well, we'll get the oil change done, we'll do all this, but I do need you to fill out this paperwork that says if this isn't the warranty, you'll pay it.
Speaker 1:And I'm like, okay, well, I don't want to have it done, if I'm gonna pay for it, because the buzzing sound doesn't bother me. But this sheet of paper tells me the one they've been sending me over and over and over that you guys will fix it for me, so I should get it taken care of. So i'm'm here to have that done. He's like don't worry, we'll never charge you, but you got to do this. It's $384, whatever for the thing With the labor tax, the part, all this other shit. You got to sign this. We won't charge it, but you got to sign it. So I was like, whatever. So eventually he was like it shouldn't take long, we'll probably have it done before noon.
Speaker 1:Cool, they don't call around noon. They don't call around one o'clock, they don't call around two o'clock. I'm like, dude, I got to go home at five. I want to go get my car. I got guys leaving. I need to go now, like. So I call them oh, yeah, um, yeah, your car's done. Um, we were going to call you then. Uh, I guess. I mean, I went to lunch and then I guess.
Speaker 2:I just uh.
Speaker 1:I slipped my mind. When I got back. I'm like, well, it had a kind of an impact on my day. But all right, bud, packed on my day. But all right, bud, can you send the guy to come get me? Sure, because then's the guy come get me. I come go over there, go to get my thing. And uh, he's like, yeah, so we did the oil change and the tire rotation and stuff, but we we didn't have the part and we'll order it for you. You'll have to come back. Oh my god, we don't know when we're gonna get the part, so we can't really schedule the appointment again, but you'll just have to. We'll call you.
Speaker 1:I'm like dude, just like you called me at lunch. That's what I said. I'm like, bro, you didn't call me before. It says on this paper you just gave me the sign that you guys were done with my car at 11 35. Why didn't you call me at 11 35, dude? But wouldn't they know that right away that they don't have the part for a recall? So then that's the next thing I said. I'm like bro, I called you three weeks ago. I told you this was my problem and that's why I'm coming in and also, you might as well change my oil. Well, now you got my hundred bucks for the oil, but you didn't fix my fucking problem that I actually had if you didn't have the part. This is a dodge grand caravan. It's one of the most common vehicles on the mother and planet you should have had the part.
Speaker 1:Dude, I like how you muted your fucking planet. You should have had the part man, and you don't. And now it's going to be things and I got to come back. What, what's? I'm? I'm mad at this point. So I'm like dude, where's your service manager? This is terrible. So I asked this dude I'm like what's the deal? Why didn't you have the part? He's like well, we can't order the part because if you don't come, sign that you'll pay for it. Then we get stuck with this part and I'm like I look at the sheet of paper the part is $4, dude.
Speaker 1:It's a little solenoid valve or something. It's $4,. Man, I'm like you're going to get stuck with this part. I'll tell you there's probably 1,500 of these to 15,000 of these mailings going around right in this town that are going to come here and have this done.
Speaker 2:You got to be kidding me bro.
Speaker 1:And he's like like, sorry, I don't know what you expect me to do, like we weren't gonna order the parts so you have to come back. Like this is ridiculous, are you gonna like, comp my oil change here, dude? He's telling me about how his guys don't sorry, well, my guys don't get paid unless they check it. And then I I had him come out and I'm like, dude, this is the thing, what did you need to check? Come, look at my car and I press the button and it buzzes. He goes yeah, I know, we documented that when we did our inspection. We have it right here that there's buzzing on the left side. And I'm like, bro, it's not even on the left side man, it's on the driver.
Speaker 1:Okay, what's the left side of the car? The driver's side or the passenger side?
Speaker 2:driver's side what do you say? I don't know. I get confused about this.
Speaker 1:I get confused about it as well. I'm like I don't know, you don't know. He's like, well, let's, because I'm like you guys claim to have inspected this, but you didn't take my door apart what did you do that?
Speaker 2:you had to do this all morning.
Speaker 1:I could have came here through the speed thing and got an oil change done in 25 minutes. Like, why was it? What was the deal? It takes 25 minutes to get an oil change. I don't know they have like this speed club shit you can do, Like there's a thing. So, anyways, I'm like, what did you guys even do? And I go. You didn't even write down the right side of the car, because to me the the left side of the car is, as you're sitting in it, the driver's side it's the driver's side.
Speaker 1:That's the left side, but my problem is on the right side he goes.
Speaker 1:Well, it depends where you're standing the tech might have been standing outside your car and wrote that and I go, I just yelled it. There's like five or six service guys in the bay and I said hey guys, real quick. I got a question what side of the car is the right side of the car? And they're like passenger side. I said your guys know, you should know they wrote down the wrong one. You didn't even like blah, I'm so furious that you have to come back here. You're charging for this oil you change. You have no interest in offering me a discount on this oil change or anything. It seems like you like you don't want to. You don't have anything to offer me. I have to come back here. I don't want to come back here. Can you send the part to a different dodge dealer?
Speaker 2:oh, no, other dodge dealers keep them in stock, they don't need.
Speaker 1:You want to take them there if you want to take your car there and do this inspection and then they'll order it for you, sure? And I'm like, oh my god, dude, you're not fucking understanding what I'm pissed off about. So, whatever, I'm like furious because I spent this whole time. You're telling me you looked at the thing. You don't even know which side the thing is on and you're just like, yep, it's covered. Like we could have done that in three minutes when I paid you for the oil change. So now it's three weeks later, the parts and he calls me and I'm like, hey, dude, yeah, I'll come, I'll call you later when I'm ready to come in, so that was this week, so I called him and had my car.
Speaker 1:That was kind of a karen move right there a little bit yeah, I was like I'm not scheduling this now. I've got to talk to my wife and make a life.
Speaker 2:This is a life plan here to change cars so I get scheduled in there today.
Speaker 1:Right went in there cool, calm and collected. I didn't take this guy personally. It's been a few weeks now. I'm over it. Whatever, just fix my car right. So I drop it off, they drive me back to my, my work. They say they'll call me. They called me, came in, grabbed my car, signed the piece of paper, no cost, leave. Yeah, I go get food and gas at the quick trip that's up there.
Speaker 1:And I look and I'm like that door jam the inside cause they had to take the inside panel of the door off and futz with whatever, replace the part and clip it back onto the inside of the door. Yeah, but the door looked all off. I'm like it looks oh dude, no way. And another time I took my car there they didn't put my seat back back together when they're done looking at it. So I was already like checking things. So yeah, here it is.
Speaker 1:It's all out misaligned. There's like six or seven little clip things I can see aren't pushed in, right, I'm like idiots, let me just try to do this. And I tried, idiots, let me just try to do this. And I tried messing with it a little. It won't clip back, god damn it. And then I look and there's this little piece of plastic like cup holder modifier tray thing I had and it was busted and I'm like I think they did that too. I wasn't really worried about that, whatever, but my floor mat is also missing. These are stone Go seats. They probably had to put the seat down or get the thing out of the way or whatever to get it at the door, I think.
Speaker 2:So I call up there.
Speaker 1:I'm like dude, is my car floor mat there? I'll come back there. He's like let me check and as he's waiting, I'm like I'll just fucking drive there. I'm already pissed about this damn door. I'm going to just go in there and have them fix it. Just have them clip it in right Like they got the little pry bar tools and whatever.
Speaker 2:And also got paid top dollar.
Speaker 1:Well, I didn't pay them anything, right, but presumably she put a big stamp warranty on the fucking paperwork.
Speaker 2:So yeah, they get paid right to do it Fuck yeah, they get paid from the manufacturer, the dealership or whatever. The manufacturer, the manufacturer, yeah, dude.
Speaker 1:So I'm like, yeah, you know what they should fix this. I mean, my car's not brand new, but it's not, it doesn't need to have a janky door from this. I didn't even want to do this.
Speaker 1:So I go back there thinking the guy will just oh sorry about that, yeah, right, dang, I pull in and I can just see this guy's already like, oh shit, the little door opens and I pull on the thing and I parked right in front, right in the way, because I was like thinking to myself they're gonna do it, they're gonna do it right now and they're not gonna do anything else, because I'm gonna park in the way of anyone else getting in here, because I want this done now. So he comes over and I'm like dude, look at the work you people did. He's like, well, what's the matter? What's up, what's going on? I'm like, just look, here's the key, go inspect it. Like you know what they did? Right, they put the door thing in. Just see, it's like let's not make any noise or nothing. What's going on? Like, just look at it, man, it's like I don't know, I don't. I'm like, just look at it, man. He's like I don't know, I don't know. I'm like all right, let me show you this side that you didn't touch. And I showed him. I'm like you see how that paneling is right there, all nice and neat and tucked in like a brand new car. And then let's go over here. You see how that's not, and there's these pins and it's not snapped in. He's like oh, I see, I see.
Speaker 1:And then there was this silence. I'm like, so can you fix it for me then like what's what's up, dude, you hear, and he's like, oh well, uh, yeah, I guess you want to like leave it or bring it back, or what do you want. I'm like, no, no, no, no it back. Or what do you want? I'm like, no, no, no, no, I want you to do this now. Man. He's like, well, everyone's on lunch. Gone, get them. Okay, you're telling me, everybody in this whole building who can molest a panel of a car is on lunch. You do it. Then, bro, you got guys right here, let them do it. Oh, they're the service guy, advisors, and I'm the manager and he goes. Plus, how do I know it was like that before you brought it here? I'm like, well, if it was like that before you got it here, you're well-trained. Guys that you have back there Probably would have wrote that down when they did the inspection. When they did the inspection, well, how do I know it wasn't in an accident before? And then, when my guys took it apart, they couldn't put it back together. Because of that.
Speaker 1:I'm like, dude, why are you trying to make this like I did something that's crazy? I brought make this like I did something that's crazy. I brought my car here to get this free work done for now. Four hours, two times, and it's still not done. Just fix the door. Man. It's like, well, I don't have anyone here so you're gonna have to come back or wait or what. I'm like okay, I'm gonna wait. He's like all right, leave the keys here and you can go in the lobby, or I can give you guys a ride. I'm like, no, you're not getting it, dude, I'm going to sit right here. I'm going to sit. You're not going to go on Facebook on your phone or dick around on anything. You're going to address me or have someone else come deal with me walking around inside of your service area. Fix this area, fix this.
Speaker 1:He's like I still, you know, if it's a busted clip, we might. So those are one use clips sometimes and part of the deal is if they're, if they can't be put back on like on a service warranty, we might try to, but if it can't be, we might have to charge you for that clips. I'm like, dude, you're not charging me anything for nothing. You, I've already signed the paperwork like dude, so didn't they? They're the reason the clips were I. He's like some clips. If we break them, that's our mistake, but some of them are meant to be temporary use and I was like, well, if that's part of the door warranty, then do it. He's like, no, the clips won't be because that's not the part that's warrantied. Like dude, just stop, get my door fixed. Nothing's gonna break. Your guy's gonna be able to put it back together.
Speaker 2:Just do it while it's back there, can I have my floor mat back?
Speaker 1:And then okay. So then one of the other guys is like dude, I got Steve or whatever off lunch. He's here, he's just going to punch in back early and get this done. And I'm like, great, I'll just wait for Steve, that guy right here, or whatever. So I just sat in my car waiting. I noticed the guy comes and he gets kind of close to me Maybe he was kind of a close talker and he looks me right in the eye, which I can't appreciate and he goes how can I help you?
Speaker 1:I didn't steal your floor mat and I said I don't know why they told you I thought you stole my floor mat. I don't know why they told you I thought you stole my floor mat. I don't know why someone who works at a Dodge dealership would steal a floor mat. I just was asking if it got taken out and not put in A used floor mat. But I really think maybe my wife took it out.
Speaker 1:I'm not really upset about that, but look at this door man, maybe your wife and he looks at it and he's like what I'm like, dude, you don't see this and I'll have pictures. It was off by a freaking quarter inch at least and you could see it in a couple different areas where, like, the dust was like there from never being wiped, you know, because it was underneath this other piece of plastic before and now not. And he starts fuddling with it and he's like I gotta take it back to my spot. He takes it back to the spot. I go into the break, whatever room. I skipped the part where he was like stop yelling, sir, and I was like you know what? I'm not yelling if you want me to yell, I'll make sure everyone inside the showroom knows how bad.
Speaker 1:It is out here for service and I was hollering the top of my fucking lungs at the time echoing through this empty bays of no workers.
Speaker 1:It was pretty epic actually. But then, dude, the guy in the in the break room I was waiting in or whatever, the lounge, the, the class elite lounge, where you can get a soda and a bag of chips or whatever of popcorn and a granola bar from them, and watched the daily show or whatever was on tv. The little guy who's must be like the porter guy or like the runner guy. He's like hey man, what's going on? And I was like, uh, yeah, I was freaking, hollering out there. He's like, yeah, I was like, yeah, they came to fix my door and I couldn't fix it and I had to come back.
Speaker 1:And then they messed up the thing and the guy was trying to make it sound like I had something to do with it or popped out while I was driving or something ridiculous. But now he's just they're fixing it. He's like, yeah, uh, don't feel so bad. That happens like two or three times a day out there, where customers are just furious with the service, like yeah, I wouldn't doubt it, but hopefully everything will get fixed and whatever, and blah, blah, blah. So yeah, then he just comes in and he's like your car's done and walks back out of the like the little break room thing and I go and my car's there keys in it and I drove off. He didn't like see you later.
Speaker 2:Don't leave me in suspense. What was it? Plus or minus another floor mat? Oh, I still. No, I don't know.
Speaker 1:I don't know where the floor mat is. I was waiting for that. I don't know where the floor mat is. I cannot.
Speaker 2:I cannot say they stole it. I don't know why I would want my dirty ass floor mat. Maybe he used that for a?
Speaker 1:trophy dude.
Speaker 2:It's like no, no, it was a catch oil no, when a serial killer kills a victim, he always takes a lock of hair. You know, steve probably has a whole pile of floor mats in the base.
Speaker 1:Oh, the other thing that this guy said, that I'm for sure never taking my car there again. He's like do you really think that it's smart for you to be so mean and angry with us?
Speaker 2:when we're gonna take your car.
Speaker 1:I'm like are you serious? You're gonna put sat fucking sugar in the gas. What do you mean? Am I see what? Steve has a bed made of floor mats fuck steve. So I want to know. I yelled at the guy in front of all his employees that were there or not there well, chris chris I. There's two sides to every story I I want to hear Steve's story Call.
Speaker 2:Wild Dodge. Yeah, I would love to hear the guy's end of it.
Speaker 1:He probably thinks I'm a lunatic. Yeah, he probably does, but the way you talked about it. No, you're not a Karen.
Speaker 2:I was yelling. I had to come back.
Speaker 1:I want to know Steve's story. I really want to know Steve's story.
Speaker 2:It's not Steve, but you got, he's like, steve's like. Oh man, he's at home right now telling his bros on his podcast he's like oh man, so I'm trying to enjoy my lunch. I'm just in the bathroom jerking off onto this dude's floor man I stole get out of here.
Speaker 1:It's disgusting.
Speaker 2:The fucking guy shows up demanding that I fix his door that I fucked up. He doesn't want to pay.
Speaker 1:It's disgusting so that was the thing I was so frustrated, because there was nothing. I and I kind of knew it too there was nothing the guy could do for me.
Speaker 2:Well, we'll see these people at these dealerships. They they're so fucking dumb they don't even get it, and so I took my car in for its first oil change, cut the music.
Speaker 2:I took my car in for its first oil change and I took it to the same place I've been taking like the last three cars of mine. It's not like I just tried some random ass place while I was driving. It's I don't know them in there, but like they recognize me when I pull in and shit like that. You know they always do a great job. Uh, this is my first time in there with the new truck. They, they do my oil change. They don't listen to my instructions to start. Yeah, they do my oil change. They don't listen to my instructions to start. Yeah, they do my oil change. They come up and they have me start my car to check the oil pressure. Okay, they start it up. It says oil capacity over full stop engine have serviced immediately.
Speaker 2:Jeez, and I'm like, oh shit. And he looks at it and he says, oh shit. So he's like I don't know what to do right now. And I go well, how over full is it? And he goes I have no idea. And I'm like well, check on a dipstick. And he goes I have no idea. And I'm like, well, check on a dipstick. And he goes the new rams do not have engine dipsticks anymore. He said they're sealed engines. Your dipstick is the gauge that's telling you that it's over full and I go you have got to be shitting me.
Speaker 2:He goes. I don't know what to do. Our computer says it takes seven and a half quarts. He goes. I don't know, maybe we'll we'll put, we'll drain it and we'll put five quarts in and see what it does.
Speaker 2:That's quite a hike of seven and a half to five well, because one engine takes 5.2 quarts and one takes 7.5 and he's like maybe our system has it wrong and maybe your engine takes the 5.2. Pull up. My owner's manual voila 7.5 quarts, so they go. Well, we're just gonna do it over. So they go down, drain my oil, fill my oil back up. He puts seven quarts in because that makes sense and it still says it's too full. And then we're sitting there talking about it and he's like, he's like I don't know what to do.
Speaker 2:And then the light reset and turned off. It took about five minutes and uh, it was telling me that it was. It was uh good, and he goes. I'll tell you what man he's like. Come back in the next couple days. If it comes back on or something anything weird happens, just come right back here. It's like a week and a half ago, yeah, so I'm driving yesterday and the light turns on that my oil is too full that's not good so apparently my car has the ability to make its own oil or what.
Speaker 2:There's a problem with my truck? Those are the only two options, right?
Speaker 1:yeah, it could be a sensor that's on that screw that he put in wrong when he drained the oil so I? I change my oil every time I have to get admissions tests. Is that bad?
Speaker 2:no, that's standard. Um, that's every two years.
Speaker 1:Yeah, yeah, that's no so you're fuck with me so I call the dealer and I go.
Speaker 2:Here's the situation. I had my first oil change. It told us that the engine was too full of oil. They drained it, they added even less oil. They added even less oil. I said and it's been a week and a half it's got to have a secondary drain or something.
Speaker 2:And now the light's on that it's over full on oil. I said so I think I need to bring it in. And the service people tell me, the service manager tells me, take it back to the oil change place and have them change your oil again. And I go. Why would I do that? I said you don't think that this could possibly be a problem with the sensor? And they said well, we got to rule everything out before you get here. Why don't you having your oil changed again?
Speaker 1:why didn't I offer to do it himself?
Speaker 2:I said my oil's already been changed twice. I said why is this their responsibility? I said you don't think this could be a sensor? And he goes well, it could be in the oil fill sensor. He goes, that would actually kind of make sense. And I said this is a warranty item, correct? And he's like, well, yeah, if the truck's new, of course it's covered. And I said, well, I'd like to bring it back to you. And then he goes before you take it back to them to have them change the oil again. And this is the kind of shit every fucking time you go to the dealer you got to deal with.
Speaker 2:It's the worst and then I go in there and, uh, I always demand a loaner car and they always tell me they can't do it and I always leave there in a loaner car yeah, it's different when you're in a car that's new. My car's a decade old it doesn't matter oh yeah, it does it doesn't matter, dude, they have cars to loan out, they will loan them to you.
Speaker 1:Yeah, the regular service place I take my cars to does that for sure on everything, even if it's just the oil change, tire rotation. Drop it off in the morning, take the loan or bring it back at lunch and it's done. Yeah, there's, but the dealership doesn't realize that me, I have this fancy-looking minivan that's got a little oomph to it.
Speaker 2:It's got rims dude.
Speaker 1:I'm eventually not going to need or want this minivan and I'm going to need or want a Dodge Charger. And there's no fucking way in hell that I'm going to need or want a Dodge Charger. And there's no fucking way in hell that I'm going to buy it from them. No, I'm not going to buy a car from a place that I can't even trust them to put some clips in or snap my car. He's like the guy's like yeah, it's definitely a quality issue. I'm like aren't you the manager of these people? Why are you telling me it's a quality issue? Of course it's a quality issue. Why are you telling me it's a quality issue? Of course it's a quality issue. You're just telling me I should be yelling at you about the quality. You let out your freaking plays, man.
Speaker 2:They're all the same, they're all terrible. Every time you go in there it's a whole new group of people.
Speaker 1:That's true too, it's never the same people.
Speaker 1:My cousin's running Because of the same shit. My cousin's running high level in the car maintenance service dealer networks and he's on you know supervisor levels of shit sitting behind a desk. Right, he moves around, they all move around. They just scrape each other out from each other's jobs constantly. It's pathetic. That's why I always missed like no dipstick dude, you can't even check your own oil. Nope, this is a crock man. So, was I a Karen? I would say no. Would you buy a car from those people? If they give me, you don't have a choice great deal.
Speaker 2:I would buy the car, but there's no way I would get it but you know, that's the thing there's no other Dodge dealer, get it.
Speaker 1:But you know, that's the thing. There's no other Dodge dealer within 60 miles of me, or whatever, 50 miles of me, Anywhere you take it it's the same shit. Yeah, it's wild dude, and that's the thing I'll probably end up with. The same guy at a different place. The manager from where they're not.
Speaker 2:You know, the fucked up thing is you get rid of this. You buy your nice new ford f-150 deal with the same people at four you go to ford and it's gonna be that same managers like I remember this guy from the dodge place, yeah this is a guy who's all anal retentive about his door trim dude it's. I'll show you pictures.
Speaker 1:It was bad, there's no way. Yeah, you can't fix it yourself it would have rattled and shaked forever. Shit would have got caught in there. It would be bad ch bad, Chris. I'm on your side. I'm on your side.
Speaker 2:Yeah, you were definitely a Karen, but rightfully so.
Speaker 1:That's this week's Top Shelf Story where I ruined my lunch. Getting all angry at an auto repair guy Ruined your lunch. Please continue to listen. Please subscribe, hit the bell, tell some of your friends. We really want our stories to be told to more people. Thank you so much, beautiful. We'll be right back.
